| Issue | Solution | |-------|----------| | “Invalid credentials” | Reset password at identity.iitd.ac.in. Note: ERP passwords expire every 90 days. | | OTP not received | Check spam folder for email OTP; ensure mobile number is updated in the ERP profile. | | Page doesn’t load | Clear browser cache or try incognito mode. Use Chrome/Firefox; avoid older IE versions. | | Account locked | Contact the helpdesk: csc@iitd.ac.in / +91-11-2659-1234. |
Once logged in, you will have access to a wide range of functions, which can vary depending on your role (student, faculty, or staff).
Do not use mobile phones or tablets to fill out official forms. IITD Campus LAN / VPN Required for specific internal administration sub-modules. Authentication Kerberos Credentials Used for verified institutional single sign-on (SSO). Troubleshooting Common Login Issues 1. Session Timeouts erp iitd login
: Covers student registration data, semester performance tracking, and convocation lists.
Generate fee challans, view payment history, and pay semester tuition and hostel fees securely online. | Issue | Solution | |-------|----------| | “Invalid
During grade announcements or course registration deadlines, heavy traffic can slow down the servers. If the page fails to load, avoid continuously refreshing. Wait a few minutes and try logging in during off-peak hours (such as early morning or late evening). Security Best Practices for Users
: Students manage course registration, track credit requirements, and view semester grades. | | Page doesn’t load | Clear browser
: Coordinates operations for the IITD Hospital, pharmaceutical inventory management, and academic Guest House booking systems.
IIT Delhi administration will never ask for your ERP password over email or SMS. Always check the URL bar to ensure you are on a genuine *.iitd.ac.in webpage. Conclusion
This is the most frequent issue. If you cannot remember your password, do not panic.