: If the machine boots intermittently, ensure the Ricoh firmware is updated to the latest version to resolve known communication bugs.
The machine may freeze, or the operation panel may become unresponsive. Potential Causes
If the error persists after a hard reset, it usually requires a service technician to inspect the or the Operation Panel for hardware replacement. Printer Problems - Ricoh Support
Plug the cord back in and restart the machine. This simple reboot often resolves temporary software abnormal termination, especially if the error was a random one-time glitch. sc67310 ricoh error extra quality
Re-check that your computer's printer driver is set to the correct paper type and high-quality settings, as improper settings can sometimes mimic hardware issues. When to Call a Technician
Ricoh hardware assigns letters to dictate the severity and reset procedures of Service Call (SC) codes. The SC673-10 error is classified as a . Type D codes represent localized device anomalies that can usually be resolved by turning the master power toggle off and on.
Sometimes the error is caused by a momentary power fluctuation. Turn off the main power switch. Unplug the machine from the wall outlet. : If the machine boots intermittently, ensure the
: If the error continuously happens when waking the printer up in the morning, change the [System Settings] timeout parameter to keep the panel and controller sub-systems synchronized in low-power mode rather than a full shut-down state.
When you power on the device, these components perform a digital handshake. If the engine board does not receive a response from the controller board within a strictly defined timeout window (typically a few seconds), the system triggers the and locks down the interface to protect internal hardware.
If a simple restart does not resolve the error, technical intervention may be necessary: Printer Problems - Ricoh Support Plug the cord
If the error persists, there may be a loose physical connection between the interface and the controller. Check the cables connecting the Operation Panel (the screen) to the main body of the printer.
: The connection toggle in the system firmware was accidentally set to "no connection".