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Many antivirus programs (especially McAfee, Norton, and Bitdefender) use "exclusive scanning." When you launch Sims 4 , the AV locks the .ini and .sgr files to scan them. The game then asks for exclusive access, finds the file locked, and throws the error.
Open ( Ctrl + Shift + Esc ) and ensure EABackgroundService is fully closed.
This isolates any corrupted config file that won’t delete cleanly. This isolates any corrupted config file that won’t
The most reliable way to fix corrupted files is to let the game launcher repair itself.
Launch the game. If it starts normally, a mod or piece of CC caused the error. If it starts normally, a mod or piece of CC caused the error
Launch the game. The game will create a fresh, new The Sims 4 folder.
This specific error usually points to a conflict between the game’s core files, your installed mods, or how your computer's operating system handles the game's user data. If you are staring at this pop-up instead of your Sim’s house, follow this troubleshooting guide to get back into the game. The Immediate Fix: Clear Your Cache your installed mods
If you made a backup (which you should have), restore it. If not, follow these steps:
Right-click the icon and select Run as Administrator .
The flag means the game is demanding sole access to a specific file or memory address. However, another program (or a corrupted file) is holding a "shared lock" or is corrupted in a way that denies the game exclusive rights.
